Wednesday 2 November 2011

Skills and Certifications

While browsing through some Project Management links, I came across an interesting discussion whether we really need PMP or other PM certifications. Comments by one of the contributor reminded me of some comments by the Hon'ble Judges from an earlier Supreme Court of India judgement on exams for senior advocates. (Well, I'll come back to this comment later and I'm not going to search through the AIR for case # and quote it.) The topic of discussion was whether the PMP certification is worth it. A lot of contributors were of the opinion that the certification serves as a gate-opener and it is the individuals performance that would make it not to open from the other side once for all. True. This happens with MBA also, and for that matter any professional qualification.

Tuesday 25 January 2011

Vande Matharam!


 










The country is now universally recognised as a nation on the move and takes its place amongst the successful economies in the region. The future potential is enormous but the country's destiny is in our hands. The time has come to move from small increments to bold, large initiatives. The time has come to stretch the envelope and set goals which were earlier not seen to be possible. The time has come for performance to be measured and for allocated funds of the government to reach the people for whom they were intended.
 
Ratan Tata

 

Thursday 6 January 2011

Being a Roman while at Rome.

Communication is the exchange of ideas and flow of information from one person to another. The ways and means for communication are multiple. Words could be deceiving. Voice could vary from thought. That's why communication is looked into as a whole product of words, voice, facial expressions and body language. In customer service, the voice and facial expressions play a vital role in holding a customer with the organization than a well thought and appealingly written script.